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Whatever you tell us at Runaway Helpline we’ll listen and offer support. Not judge or tell you what to do. It’s your call.

Where are you on your journey? Use the buttons below to find out

I'm thinking of running away and...

I've run away from home and...

I'm back now and...

SafeCall: Exploitation and County Lines support service

we're here to help

I need to be with someone else

You might feel like running away to be with someone; to family members, friends or a boyfriend or girlfriend. Someone...

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How Runaway Helpline can help and what choices you have

Runaway Helpline is free to call or text on 116 000. You can call or text us in confidence....

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I’m not feeling well

We know it can be scary to be away and be hurt or unwell and we will always listen...

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all the issues we can help you with

your site. your stories. it’s your call

We want to hear your views about our brand for people under the age of 25. Take our survey.

Top 5 Tips on how to stay safe

Danika shares her top 5 tips on how you can stay safe if you ever feel the need to Runaway from home.

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Ben’s Story

“I started running away from home in Staffordshire at around age nine and going missing for weeks on end…”

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Nicole’s Story

“It started when me and my Grandma (who I lived with) were having an argument.”

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more stories

contact us

chat with us
1-2-1 chat

1-2-1 chat is available every day between 2:30-9:00pm

free phone
116 000

Call our confidential helpline 7 days a week between 9:00am-11:00pm

text free
116 000

Send us a free text for confidential support.

If you text between 11:00pm-9:00am, we will answer as soon as we can once we open.

email
116000@runawayhelpline.org.uk

Send us a free email for confidential support.

If you email between 11:00pm-9:00am, we will answer as soon as we can once we open.

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Where are you on your journey
Find advice

It looks like you’re accessing this website from outside the United Kingdom.

The Runaway Helpline can only provide services to children and young people within the United Kingdom, and information and advice on this site relates to the UK only.

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