Remember, we're a confidential service.

How to cover your tracks for viewing this site.

Call or text for free on 116000

hide
this
site

Whatever you tell us at Runaway Helpline we’ll listen and offer support. Not judge or tell you what to do. It’s your call.

Where are you on your journey? Use the buttons below to find out

I'm thinking of running away and...

I've run away from home and...

I'm back now and...

SafeCall: Exploitation and County Lines support service

we're here to help

Why do the police or social services want to talk to me?

First, they will want to make sure that you are safe and then talk with you about why you...

Find out more
I’m not happy at home

Home is supposed to be a happy, safe place where you feel comfortable, but, as we all know, sometimes...

Find out more
How do I make things better?

Home is supposed to be a happy, safe place where you feel comfortable, but, as we all know, sometimes...

Find out more

all the issues we can help you with

your site. your stories. it’s your call

We want to hear your views about our brand for people under the age of 25. Take our survey.

Top 5 Tips on how to stay safe

Danika shares her top 5 tips on how you can stay safe if you ever feel the need to Runaway from home.

Find out more
Ben’s Story

“I started running away from home in Staffordshire at around age nine and going missing for weeks on end…”

Find out more
Nicole’s Story

“It started when me and my Grandma (who I lived with) were having an argument.”

Find out more

more stories

contact us

chat with us
1-2-1 chat

1-2-1 chat is available every day between 2:30-9:00pm

free phone
116 000

Call our confidential helpline 7 days a week between 9:00am-11:00pm

text free
116 000

Send us a free text for confidential support.

If you text between 11:00pm-9:00am, we will answer as soon as we can once we open.

email
116000@runawayhelpline.org.uk

Send us a free email for confidential support.

If you email between 11:00pm-9:00am, we will answer as soon as we can once we open.

what happens when you contact us

Where are you on your journey
Find advice

It looks like you’re accessing this website from outside the United Kingdom.

The Runaway Helpline can only provide services to children and young people within the United Kingdom, and information and advice on this site relates to the UK only.

I understand